Everything you have put out has already been seen by the staff not to mention archived materials you do not have access to. It's a matter of swaying hearts and minds when no smoking gun is found. Good luck with your bumps
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edit: i mean you are using a piece of evidence from 2004 which is past the January 2002 rate increase to begin with a critique. this is not my fight at all but do not spurn help when given, kinda silly.