I think she should be selling the Hole Key
http://web.archive.org/web/200204301....shtml?id=4893
I know the date is from 2002 but I haven't found any information saying that it wasn't available when the Hole launched
Also, there are many comments stating that you could purchase the key from Rallia
http://web.archive.org/web/200106241...html?zstrat=99