I can see it being hard to find people seeing as how noone will have prior experience. Guides on live didnt handle CSR so they pretty much they have to pick someone they can trust. I was a guide on live and besides answering some basic questions/basic csr, we mostly did scripted quests and misc RP. Everything else was sent up to Senior Guide/GM. Hell there were even NPC in the GM Zone we weren't allowed to talk to (I never did so no idea why.) Trust over the internet is really a shot in the dark.
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