This kinda shit happens all the time unfortunately Rogean. Luckily it only happens "all the time" across the globe.
Dark fiber is also such a clusterfuck that sometimes you think you are buying different fiber routes and are not.
Example: Company A owns fiber in said city. Company B & C want to run fiber/traffic through said city and both lease fiber from Company A. Company D has their headquarters in said city, and buys protected links from both companies, which due to leasing fiber from Company A, actually run the exact same path. Company A has to do maint on fiber, and somewhere down the chain of company to company, word doesn't get to Company D that BOTH their circuits will go down.
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