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We've made a change to the Red Scabbard that should relieve most of the problems warriors were having with their epic weapon occasionally disappearing during conversion between the two-handed weapon and the two one-handed weapons. What will happen now is rather simple. The very next time you use the container to combine the weapons (or break them apart), the old scabbard will disappear and a new one will replace it.
THE NEW SCABBARD AND THE SWORDS WILL APPEAR ON YOUR CURSOR, rather than in your inventory. So once you have combined them, make sure to place them in your inventory. And don't panic, the items didn't disappear. smile But also MAKE CERTAIN THAT YOU HAVE ROOM IN YOUR INVENTORY FOR ALL THREE ITEMS (the two swords and the scabbard, which is a container and needs to be able to fit into your main inventory). If you end up with a No-Drop container on your cursor with no place to put it in your inventory, you will have a problem...
Also, right now the new scabbard is a little bugged. Right now you won't be able to open the new scabbard until you camp out once after it is created. We're working on fixing that bug. We decided to make this change even with this small bug to help relieve everyone of the problems with the old scabbard.
This new scabbard will have a special ability. It will be able to recreate the epic weapons if you have lost them. Simply place a Sword of Runes (summoned by a Magician) into the scabbard and hit the combine button. The scabbard will convert the temporary power of the Sword of Runes into the permanent epic sword.
Customer Service WILL NOT be replacing the old scabbards with the new ones. That will be done by the game itself once you have completed the quest and combined the swords for the first time.
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Based on this description, you had to have the epics done already to get the new scabbard, however I suppose doing the Red Scabbard portion of the quest alone, it is possible that you could've just skipped the blade/hilt part... Interesting!
I may have to investigate on live and see how it functions now.