One of my characters' UI completely wipes each time upon logging off within an hour

[Zekkran]

Hail GMs,

I am hoping you can help me with an issue ive had since 2 patches ago. My cleric which is on a separate account doesn't seem to hold any of the macros or any customization I put into the UI each time I log in. It doesn't even load the basic UI which would put Melee Attack in the first hotbar #1, or preserve anyone I enter on my friend's list. I would really like to be able to enjoy my play experience on my cleric again and it makes it hard to have to rebuild macros every time I log in. Please assist if you can, thanks.

Zekkran