Since 7/30 now every zone = crash

[Savok]

Ask for level 2 and that you would like to submit a tracert file.

[Savok]

If you sign up and post here: https://www.dslreports.com/forum/bhousedirect you can get in contact with BHN support directly by engineers who can do something about it.

[Castamere]

Originally Posted by Kinaki [You must be logged in to view images. Log in or Register.]

I've had a couple [Non-BrightHouse] friends go to http://www.downforeveryoneorjustme.com/ and query login.eqemulator.net, and they each get DOWN as a result. So, that would suggest this is a misleading server to run a tracert on for our purposes.

Originally Posted by Savok [You must be logged in to view images. Log in or Register.]

If you sign up and post here: https://www.dslreports.com/forum/bhousedirect you can get in contact with BHN support directly by engineers who can do something about it.

I'd be happy to post on those forums, but after reading what Kinaki posted, i'm not even sure we're giving them the right information. Any ideas?

[LGraves]

Same here. BHN in Florida. I'll call when I can.

[Gilder]

Brighthouse and Florida checking in.

There are literally dozens of us!

[surron]

BH in FL checking in. It's also a problem for me on TAKP so it looks like eqemu.

here is from work (also on BH)

login.eqemulator.net [66.55.145.2]

3 6 ms 5 ms 5 ms 5.GigabitEthernet1-2.GW2.ORL4.ALTER.NET [152.179.146.117]
4 13 ms 13 ms 13 ms 0.ae10.GW1.MIA19.ALTER.NET [140.222.231.83]
5 15 ms 14 ms 13 ms teliasonera-gw.customer.alter.net [152.179.236.22]
6 36 ms 37 ms 36 ms ash-bb3-link.telia.net [62.115.141.119]
7 121 ms 41 ms 41 ms nyk-bb1-link.telia.net [213.155.131.226]
8 41 ms 41 ms 46 ms nyk-b2-link.telia.net [213.155.130.28]
9 45 ms 49 ms 49 ms vultr-ic-318452-nyk-b2.c.telia.net [62.115.149.39]
10 42 ms 42 ms 44 ms vl24-br2.pnj1.choopa.net [108.61.248.14]
11 41 ms 42 ms 41 ms ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61.80.218]
12 * 43 ms 43 ms ethernet1-2-1-c8-12-b2-1.pnj1.choopa.net [108.61.244.50]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26

here is from home

3 8 ms 9 ms 7 ms ten0-0-0-3.orld28-ser2.bhn.net [71.44.48.40]
4 11 ms 11 ms 11 ms ten0-0-0-9.orld31-car2.bhn.net [72.31.188.140]
5 15 ms 20 ms 12 ms 72-31-218-46.net.bhntampa.com [72.31.218.46]
6 14 ms 14 ms 14 ms hun0-2-0-8.ORLD71-cbr1.bhn.net [72.31.220.240]
7 18 ms 15 ms 19 ms 10.bu-ether15.orldfljo00w-bcr00.tbone.rr.com [66
109.6.98]
8 19 ms 18 ms 19 ms 0.ae1.pr0.mia00.tbone.rr.com [66.109.1.87]
9 21 ms 23 ms 23 ms mai-b1-link.telia.net [62.115.40.145]
10 39 ms 38 ms 39 ms ash-bb4-link.telia.net [62.115.141.80]
11 46 ms 43 ms 44 ms nyk-bb2-link.telia.net [62.115.136.200]
12 48 ms 47 ms 45 ms nyk-b2-link.telia.net [62.115.134.108]
13 49 ms 49 ms 49 ms vultr-ic-318452-nyk-b2.c.telia.net [62.115.149.3
]
14 53 ms 45 ms 46 ms vl24-br2.pnj1.choopa.net [108.61.248.14]
15 46 ms 47 ms 46 ms vl20-br1.pnj1.choopa.net [108.61.244.41]
16 * * 46 ms ethernet1-2-1-c8-12-b2-1.pnj1.choopa.net [108.61
244.50]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

trace complete.

I called the number above and the robot lady asked for a reason I said "internet difficulties" and then I was routed to a guy who asked for my account info. I stated a trace route on ip address 66.55.145.2 was failing at a specific hop (choopa.net 108.61
244.50) and I would like to report this issue. The guy confirmed the issue on his end by pinging 66.55.145.2 and then said he would escalate the issue up to the engineers. Probably will help if more people do this.

[Duvain]

It does seem better today, maybe they fixed it. We'll see later.

[Shyynmoore]

Working good so far!!!! I've zoned 10 to 15 times so far with no issues [You must be logged in to view images. Log in or Register.] Yay!