Solution to EQ crashes to Desktop in Windows 7 (KB 2488113)

[mwatt]

Hello fellow gamers,

I keep seeing threads cropping up about crashing to desktop in Windows 7 while playing EQ. I have responded to three threads so far with a solution that worked for me. However, threads with various titles regarding this problem keep popping up. I am creating this thread with the hope that the title will be explicit enough to prevent futher threads from being created.

The scope of this problem should be very large - essentially any Windows 7 system with SP1 is susceptible. If you have this problem, you need a patch from Microsoft. See the Knowledge Base article and downloadable files at this link:

http://support.microsoft.com/kb/2488113

This post might possibly be better placed in the Technical forum, but it seems that people are posting in the bug forum and I want them to be able to see this. If it should be moved, please do so Mr. moderator.