glitched bag of gear missing, no response from greens?

[holsteinrx7]

hey guys.

so recently i had a bag dupe itself somehow when i had a full inventory and it was hanging on my cursor. i lost:

rod of mourning, no longer drops
full kylong, dreadscale, dwarven work boots, etc

i put in a petition and heard from haynar, saying he cant do much but investigate what causes the glitch, and that durbael would have to look into the logs and issue a reimbursment.

its been about 4 days, 18 replies including bumps to my petition, and 70 views on the thread, but no reply from a green. starting to get kinda frustrated, discouraged.

so this is my rant and rave. does anyone have any similar experiences, stories?
eunomia messaged me in game when i did /petition and said it could take months. thats months without a weapon and armor i cant afford to replace easily.

:confused:

[Cecily]

Place a petition in the Rants, Flames, and NSFW section. Bump your post once a day and wait.

[KagaKawaiitob]

Sorry to hear about your troubles with the volunteer staff on the game you didn't pay for.

[Fame]

doubt it and hope staff dont waste time

[holsteinrx7]

Sorry to hear about your troubles with the volunteer staff on the game you didn't pay for.

not classic.

[Swish]

hey guys.

so recently i had a bag dupe itself somehow when i had a full inventory and it was hanging on my cursor. i lost:

rod of mourning, no longer drops
full kylong, dreadscale, dwarven work boots, etc

i put in a petition and heard from haynar, saying he cant do much but investigate what causes the glitch, and that durbael would have to look into the logs and issue a reimbursment.

its been about 4 days, 18 replies including bumps to my petition, and 70 views on the thread, but no reply from a green. starting to get kinda frustrated, discouraged.

so this is my rant and rave. does anyone have any similar experiences, stories?
eunomia messaged me in game when i did /petition and said it could take months. thats months without a weapon and armor i cant afford to replace easily.

:confused:

Petition in game for an update (write it in under 30 words). Don't keep bumping your petition on the forums that'll just make them mad.

[pharmakos]

are you the dude in the EC tunnel the other day that was trying to convince me to lower prices for you, since your main account recently got banned for RMT and you were broke?

[Barkingturtle]

If I were you I'd petition in one hand and shit in the other and then go fuck yourself.

Sorry I can't be more helpful.

[Kekephee]

Every time you bump a post in the petition forum it actually puts it at the END of their line. Don't bump your post.

[Kekephee]

Sorry, I forgot we're all supposed to be mean to this guy for whatever reason.

Don't bump your post, you human toilet

[Kekephee]

Why are we all being mean to this guy though?

[Pint]

Did you try making a ritual sacrifice to lord rogean and king bog?

[Cecily]

It's RnF. Btw, is bumping your petition a bad idea? I've been told to do that by staff before.

[baalzy]

I think that's the joke Cecily. It's not a bad idea, but when you turn to RnF you shouldn't expect good advice...

[holsteinrx7]

Petition in game for an update (write it in under 30 words). Don't keep bumping your petition on the forums that'll just make them mad.

good advice people told me to bump it so i have been. /facepalm :eek:

[holsteinrx7]

wow some of the responses here are gross. im starting to dislike this server as the honeymoon period wears off and i realise that red neckbeards=blue neckbeards. just bluebies have passive agressiveness toward people cause they cant battle.

[Barkingturtle]

I hope you know I wasn't joking.

[holsteinrx7]

are you the dude in the EC tunnel the other day that was trying to convince me to lower prices for you, since your main account recently got banned for RMT and you were broke?

ohh youre the jackass who not only doesnt help people, but also goes out of his way to post shit like that on the forums as a terrorist troll sabatour extrodinaire. now i feel bad for you. :mad::D:cool:

[GnashingOfTeeth]

http://media.giphy.com/media/HdttOLCael4go/giphy.gif

[holsteinrx7]

oh yeah it can be done. ive heard only sirken can authorize it and durbael does the log checking. it was possible in live, why not? it just sucks not being able to actually play...for...months? while simultaneously having these degenerates call you a human toilet. why is the gaming community so bad these days?

[KagaKawaiitob]

If you can't play because of one bag of missing gear you're doing it wrong.

[Cecily]

I think that's the joke Cecily. It's not a bad idea, but when you turn to RnF you shouldn't expect good advice...

I piss people off really easily. So I was never sure if the guide was mad at me or not.

[Derubael]

Here's a quote from a thread I posted in a few days ago:

There are currently 220 unresolved petition threads (and I've moved 200 more to resolved this week alone). This does not include the ~100 or so petitions we get in-game daily on Blue and Red. Keep in mind, we are all volunteers, have real lives, real families, and real responsibilities, and still do our best to keep up with the overwhelming number of CSR issues that pop up every day.

To summarize, there are a lot of petitions in that forum. I'll get to yours as soon as I can. Item 'poofs' take especially long to verify because there is no magic poofed item database - I have to go through and verify that you had the item, that it didn't go anywhere else, and that it is not on your character. This requires checks on at least ~6 different tables in the database. When you have multiple items (like in your case) it gets even more complicated.

All that being said, please be patient. It's ok to bump your thread if you'd like, but I usually do them from first post to last when I'm verifying poofs. So bumping it may get it moved to the end of my list (though sometimes I do it the other way around! There's just no way to know which direction I'm going to go!), There are some people who have been waiting much longer than 4 days for their item reimbursements, and sometimes, I can't verify a poofed item at all.

In regards to your specific petition, I glanced at it earlier, and it's likely something I can track down, but it will take some time, so please be patient.

[Azure]

I love you DERU!!!!!!!!!!!! <3

XOOXXOXOOXXXOOOOOXXXOOOO

[holsteinrx7]

Here's a quote from a thread I posted in a few days ago:



To summarize, there are a lot of petitions in that forum. I'll get to yours as soon as I can. Item 'poofs' take especially long to verify because there is no magic poofed item database - I have to go through and verify that you had the item, that it didn't go anywhere else, and that it is not on your character. This requires checks on at least ~6 different tables in the database. When you have multiple items (like in your case) it gets even more complicated.

All that being said, please be patient. It's ok to bump your thread if you'd like, but I usually do them from first post to last when I'm verifying poofs. So bumping it may get it moved to the end of my list (though sometimes I do it the other way around! There's just no way to know which direction I'm going to go!), There are some people who have been waiting much longer than 4 days for their item reimbursements, and sometimes, I can't verify a poofed item at all.

In regards to your specific petition, I glanced at it earlier, and it's likely something I can track down, but it will take some time, so please be patient.

pras
pras
pras

hearing back from a green really puts me at ease about the situation. considering donation due to classic is classic excellence.

ill take it back to my petition post now that i know someone is out there. i was getting lonely over there!

[holsteinrx7]

also- feel free to skip the non - Rod of Mourning gear if its too much hassle. the rom is most of my net worth, no longer drops, and is necessary for me to min max my sk without an epic.

the rest of the gear can be recovered cause its iksar armor. its the rom thats soulcrushing and screwing with my immersion ;P

[Kayso]

I heard that things get top priority if you shit-talk the staff in RnF. Can anyone confirm?

Demand a refund, throw in some hate speech, and see how things progress...

Hope that helps.

[holsteinrx7]

i dont know what RNF means. but say the wrong thing and the ban hammer will strike for sure.

[Yoite]

I know it sucks to lose that stuff but it is not keeping your from playing in any way. You can get another toon going np with the gear and money you do still have. While its fun and nice, you dont need a 60k weapon.

just get some of the temple of ro quest armor and/or kunark armor for cheap, some cheap jewelry like 55hp rings and sta earrings. All kinds of cheap shields and lots of cheap weapons. You can replace stuff as you go.

in the end, playing is always going to be more fun than not playing

[Sirken]

hey guys.

so recently i had a bag dupe itself somehow when i had a full inventory and it was hanging on my cursor. i lost:

rod of mourning, no longer drops
full kylong, dreadscale, dwarven work boots, etc

i put in a petition and heard from haynar, saying he cant do much but investigate what causes the glitch, and that durbael would have to look into the logs and issue a reimbursment.

its been about 4 days, 18 replies including bumps to my petition, and 70 views on the thread, but no reply from a green. starting to get kinda frustrated, discouraged.

so this is my rant and rave. does anyone have any similar experiences, stories?
eunomia messaged me in game when i did /petition and said it could take months. thats months without a weapon and armor i cant afford to replace easily.

:confused:

hi there. if you have 18 replies but no staff replies, then it means only you have replied to the thread. in case you haven't noticed, we recently banned over 400 accounts and about 250 of those people have petitioned in hopes they can convince us that the database is lying to us about what really happened. in times like these the average wait time on a petition goes up due to the sheer increase in the volume of petitions coming in. but it shouldnt be a month unless they are RL issues interfering. so just be patient

Haynar is one of our super amazing devs, and the server would not be what it is without guys like him. that being said, devs can not help with CSR issues, or else he would have.

as far as bumping, it really depends which staff member is doing the petitions. some start on the first page and some skip to the last page.

have fun, good luck, and ty for playing on p99

[Kekephee]

oh yeah it can be done. ive heard only sirken can authorize it and durbael does the log checking. it was possible in live, why not? it just sucks not being able to actually play...for...months? while simultaneously having these degenerates call you a human toilet. why is the gaming community so bad these days?

I thought it was pretty clear I was totally kidding calling you a human toilet, because people were being mean to you and I wasn't sure why.


Well in case it wasn't clear, that was totally a joke, dawg

[holsteinrx7]

hehe it wasnt you keke it was everyone else. thanks sirken! i appreciate your warm response and welcoming to the server. thanks a lot for derubael and sirken for responding. i was legitimently worried, as this never happened to me in a MMO before. im glad that there are some tools and good admins who can work it out!

i hope rebuying some of the items doesnt complicate the process. bought some things over the last two days as i started giving up hope.

<3 pras

[pharmakos]

im starting to dislike this server as the honeymoon period wears off

so recently i had a bag dupe itself somehow when i had a full inventory and it was hanging on my cursor. i lost:

rod of mourning, no longer drops
full kylong, dreadscale, dwarven work boots, etc

and your forum account has a march 2014 join date




how in the world did you afford a rod of mourning already?

[jaybone]

and your forum account has a march 2014 join date




how in the world did you afford a rod of mourning already?

DUN DUN DUN DUN his friend gave him plat obviously dude.

[pharmakos]

if his friend can afford to hand out Rods of Mourning, then i bet his friend would be willing to at least partially reimburse the dude ;)

[pharmakos]

i'm bored, so i post stalked while eating dinner by my lonely neckbeard self

this dude is indeed Vorebank, the guy i met in the EC tunnel the other night that tried to get me to lower my prices by telling me he got banned for RMTing and i should feel bad for him.


i don't care one way or the other about RMTing. i don't do it myself, but if you want to do it it is no skin off of my back.

but trying to get me to sell a Noctivagant Blade to you for 2.5k because you got banned and i should feel bad... is just a whole 'nother level of pathetic.

buy the ticket, take the ride, compadre.

[holsteinrx7]

im sure it was more like 3.5 neckbeard loneeater. rods getting worked on, durbael verified rod went missing, now sirken just has to reinburse me. my account is clean as a wistle and a friend did give me some pp to start with. stop stalking/harassing, for gods sake. im shocked u even care in a way thats not sympathetic. all of us got a clock ticking down in our chest bro, waste of time on my end or your end is a travisty. almost as bad as my spelling =P

[hatelore]

I have no facking clock in my chest you sick mofo. How dare u!

[Bwils]

my brother lost a bag full of gear worth 200k+. He bumped it for 5 months and nothing ever happened. Just forget about the gear you lost because that was the last time you saw it.

[jaybone]

im sure it was more like 3.5 neckbeard loneeater. rods getting worked on, durbael verified rod went missing, now sirken just has to reinburse me. my account is clean as a wistle and a friend did give me some pp to start with. stop stalking/harassing, for gods sake. im shocked u even care in a way thats not sympathetic. all of us got a clock ticking down in our chest bro, waste of time on my end or your end is a travisty. almost as bad as my spelling =P
Ok dude you obviously bought plat.

[pharmakos]

all of us got a clock ticking down in our chest bro

do i look like Flavor Flav?