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Maceq
05-31-2018, 10:20 AM
I can't figure out what happened to my sound. On this windows 10 computer, I have noticed that my sound seems to come and go. Sometimes it works and other times it doesn't. Can't seem to figure out why. Anyone else have this problem?
Real Name
06-02-2018, 03:57 PM
This happened to me this morning. Unsure what to do.
paulgiamatti
06-04-2018, 12:27 AM
Probably something to do with recent Windows 10 updates messing with sound drivers - right click your sound icon in the taskbar, select Playback devices, right click any device and make sure Show Disabled Devices is checked, then find your appropriate device and make sure it's enabled and everything else is disabled. If it was already enabled then try disabling and reenabling it.

Other things to try: windows button + r, type hdwwiz.cpl and press enter, expand Sound, video and game controllers and make sure your sound device is listed, right click your device and select Update driver -> Search automatically for updated driver software.
Maceq
06-05-2018, 07:41 AM
Thanks. I looked at all of that. Did I mention that it is only the sound with EQ that isn't working. Sound for everything else is working just fine. I just can't figure out why I don't have sound on the game.
paulgiamatti
06-05-2018, 12:46 PM
Make sure Sound=TRUE in eqclient.ini.
Maceq
06-05-2018, 02:11 PM
Check the eqclient.ini and it is correct. Sound=TRUE
playerone
06-17-2018, 11:08 AM
I suddenly have this same issue
Technotorious
06-17-2018, 07:32 PM
Same issue...anyone found a fix?
playerone
06-18-2018, 02:14 AM
For my Asus ROG STRIX Z370-E, the drivers come with two additional management programs for sound.

Fixed mine by uninstalling them, while leaving just the drivers.
Maceq
06-18-2018, 09:13 AM
I haven't taken a look at the drivers yet. I have a Dell OptiPlex 7450. Anyway, I did restore all EQ files from a backup. didn't help. I also thought it might be because I have multiple monitors hooked up. Removed and still no sound.
Technotorious
06-19-2018, 07:59 PM
same I updated all drivers still nodda
Maceq
06-20-2018, 08:30 AM
same. Updated sound drivers and still no sound. I haven't had a chance to look into disabling setting as per a previous post.
Clynch
06-26-2018, 12:57 PM
One common issue is that you may be running audio software that doesn't let the EQ client generate sound.

Example: Asus Sonic

If you are running something like that, shut it down, and then try starting up EQ again.
solrokk
06-27-2018, 04:53 PM
I'm having the same issue. It worked fine before.

ASUS Hero VI Mobo, Ryzen System, Win 10.

Did all the above options. Sound only DOES NOT WORK IN P99/EVERQUEST
SOUND=TRUE

So weird... I also exited my ASUS "Sonic Studio 3" Sound software. Still didn't help...
solrokk
06-27-2018, 05:01 PM
After I "Task Manager" Sonic Studio (32 bit) Ended task and it seemed to work... IDK guys, maybe you have some sort of software like I do still activated in task manager that is affecting the sound in game.

Lets hope this info helps you guys as well.
Slave35
07-08-2018, 11:22 PM
Any definitive answer on this? My girlfriend's computer has now cut sound for Everquest as well as Warcraft 3 and Diablo 2. Sound works perfectly on other programs, Youtube etc and for system sounds.

.INI file is TRUE for sound - that is not the issue anyone is experiencing. She updated the audio driver a few weeks ago when we first encountered the issue and it solved the problem... now it's back. Tried uninstalling various sound programs in Task Manager and add/remove programs, no luck.
Maceq
07-09-2018, 09:59 AM
NO. I can't figure it out and it is really annoying. I miss my sound!!
aaezil
07-09-2018, 10:19 AM
Have you tried turning it off and then back on again?
Maceq
07-09-2018, 11:57 AM
I changed my eqclient.ini sound=TRUE to FALSE. Logged in and back out. Changed back to TRUE. Logged back in. Still no sound.
aMindAmok
08-18-2018, 08:42 AM
After I "Task Manager" Sonic Studio (32 bit) Ended task and it seemed to work... IDK guys, maybe you have some sort of software like I do still activated in task manager that is affecting the sound in game.

Lets hope this info helps you guys as well.

This is what worked for me. Closing Sonic Studio from the task bar was not enough. I had to go into the task manager and end task on the process. This made the sound come back. I dont know if anyone is still having a problem. But this is the fix. It may be the same for any sound manager like Realtek, Razor or the like.

Thanks solrokk for the work around.