Is 2+ months normal for a reimbursement petition?

[Primordial Ooze]

Not trying to start a rant thread or anything or bug the GMs if it turns out this is normal. I just know there have been staffing changes and I'm wondering whether my item reimbursement petition may have fallen through the cracks. My petition was Oct 3rd; can anyone please verify that they've gotten reimbursed for petitions that old? Thanks!

[kotton05]

Just request it dude

[tyrant49333]

A friend if mine is 3 months on his, I've got one in as well. Alot going on for GM's and they do them in batches, hopefully soon! But I've heard of up to 6 months

[Primordial Ooze]

A friend if mine is 3 months on his, I've got one in as well. Alot going on for GM's and they do them in batches, hopefully soon! But I've heard of up to 6 months

Ok, thanks for confirming.

[Legidias]

I wonder who is dealing with Epic related stuff since Sirken used to.

[Tupakk]

Expect 6 month delays.

[aaezil]

Some egg-heads tried to frame the head gm now they are dealing with that instead of normal stuff. Yay p99!

[Bbeta]

3 years ago I dropped an item on the ground. It rotted which qualified for reimbursement. It took about 7 months. Also during that time their were server staff changes

[Menden]

Don't hold your breath on reimbursements, no GM = no reimbursements.

"normal" and fully staffed, shouldn't be longer than a month.

For the folks reading this, if 99.9% of you double checked your turn ins it would save us a lot of time.

[d3r14k]

Very sorry I threw my treasures on the ground, Menden. I am not a smart elf.

... However I would still be very happy to see those pixels again. I'll make a very glorious MS Paint in honor of the reimburser.

[Mead]

We could probably help staff out by creating an item reimbursement thread in rnf. We’ll let you know how ridiculous your request is or not to wait 3-6 or more months for your reimbursement.

[Legidias]

inb4 jboots shenanigans

[Gozuk]

Don't fuck up

[Menden]

Very sorry I threw my treasures on the ground, Menden. I am not a smart elf.

... However I would still be very happy to see those pixels again. I'll make a very glorious MS Paint in honor of the reimburser.

hah, thanks for the laugh.

[UnHoLyPoWeR]

I know OP isn't complaining but I figured I'd say this anyway.

This is supposed to be a hardcore brutal game, maybe it is just me but I don't make mistakes that require GM intervention for reimbursement when I play this.

I have never needed help cause I botched something and even if I did, that's Everquest, the brutal nature of the game is why most of us play here. Plenty of easier games out there.


Point is the fact they do anything at all to help people is far beyond what we deserve and should even get because this is a free server with volunteers. Personally, I am glad it takes them a while to get requests dealt with, you'll be more careful next time because you know it takes months. :D

Everquest is supposed to be a detail-oriented adventure and we have the wiki to help with most of that.


TLDR: Control your mouse clicks, use drop confirm, and reread everything you do quest wise 6 times on the wiki AND use allakhazam comments or even archives if needed to make absolutely sure you are doing everything correctly

[natescraigslist]

Don't hold your breath on reimbursements, no GM = no reimbursements.

"normal" and fully staffed, shouldn't be longer than a month.

For the folks reading this, if 99.9% of you double checked your turn ins it would save us a lot of time.
Ouch tread carefuly in the world of norath for we have forsaken our god and he has abandoned us because were not worthy!!! Stop counting on the GM safe fall of reembusing items you messed up by not reading enough or paying attention and botching a turn in. The community is getting its "just deserts" for the actions of a few scumbags recently and the rest of us eat the consequnces of the dirt few that exist.. were not worthy...

[remen]

I'm still waiting on a petition from 11/4 for an item reimbursement. The petition thread has been viewed 23 times but no luck yet. I thought sirken was still staying on as a gm for this type of stuff, but just not going to be involved in the raid scene any more?

And for all of you saying "play better etc. etc." keep in mind this is an old game that has the occasional bug. I am sure your tune would change if an Npc just ate your quest items at the end of a very long quest. Yes I triple checked wiki, allakhazam, and forums and am 100% sure that I handed in the two correct items to the correct NPC. So just keep in mind reimbursements aren't always failed mqs or careless mistakes.

I do however echo the sentiments of thanks towards the volunteer staff for everything that they do. I can imagine it is often a thankless job, but I'm sure most of us do appreciate everything that is put into making p99 go, even if it isn't always expressed.

[Swish2]

I'm still missing those 6 manastones that trade glitched a few months back :(

[JayDee]

I think forever is about normal

[Baa]

I had one that reached 3.5 months.

When the response came in I missed it and petition was closed a few weeks later, never bothered submitting another.

[MilanderTruewield]

My ground drop reimbursement was 13 months :P

[UnHoLyPoWeR]

And for all of you saying "play better etc. etc." keep in mind this is an old game that has the occasional bug. I am sure your tune would change if an Npc just ate your quest items at the end of a very long quest.

Game just does what it is programmed to do, I can't think of a scenario where a "bug" on an NPC eats the item rather than you messed up or charm wore off the second you turned something in or you didn't realize you needed a certain faction requirement or forgot to sneak or something like that. It is either bad luck or shitty play.

So you saying "bug" is just another way of saying I am not a smart player. Least that is how it reads...

Why try to cop out of a mistake? We are all human capable of mistakes and it is why I check every detail multiple times before I do anything. I just said I don't really make major mistakes like that that I would need to take up a volunteers time with, I still die and make other mistakes like gameplay related ones occasionally, but that's me.

I imagine player failure accounts for 95% of the item reimbursement petitions AT LEAST.

I have a couple epics and I didn't botch them, guess I avoided those pesky bugs... :confused: :cool:

[Pringles]

Don't hold your breath on reimbursements, no GM = no reimbursements.

"normal" and fully staffed, shouldn't be longer than a month.

For the folks reading this, if 99.9% of you double checked your turn ins it would save us a lot of time.

Both Llandris and Braknar have spoken about having database access on streams so unless something has changed. As for the second part please, you were a player and undoubtedly messed up a turn in or two. I don't mean to come of as too harsh and I can emphasize with inability to act. However the player base is not your enemy but the projection of blame indicates that you may feel this way.

Best thing the staff could do is just take a vacation and only put the bare minimum maintenance in keeping it up while everyone both staff and players let things relax. This circling of the wagons and polarization is not gonna stop by doubling down. You might even find that we can work things out on our own if given the chance.

[Legidias]

The best thing item petitioners can do is not waste their time / items with unchecked MQ's or drop transferring???

10 seconds of reading vs 3 months of wait time = ....?

[Muggens]

My ground drop reimbursement was 13 months :P

Same here although in 2013-14
Made me start playing again

[remen]

Game just does what it is programmed to do, I can't think of a scenario where a "bug" on an NPC eats the item rather than you messed up or charm wore off the second you turned something in or you didn't realize you needed a certain faction requirement or forgot to sneak or something like that. It is either bad luck or shitty play.

So you saying "bug" is just another way of saying I am not a smart player. Least that is how it reads...

Why try to cop out of a mistake? We are all human capable of mistakes and it is why I check every detail multiple times before I do anything. I just said I don't really make major mistakes like that that I would need to take up a volunteers time with, I still die and make other mistakes like gameplay related ones occasionally, but that's me.

I imagine player failure accounts for 95% of the item reimbursement petitions AT LEAST.

I have a couple epics and I didn't botch them, guess I avoided those pesky bugs... :confused: :cool:

Could you redo this post, but just try to be a little more condescending? I'm sure 99% of quest mobs act in the way they are supposed to (and by supposed to, I mean according to wiki / allakhazam / classic). However, there are still some that don't, so just because you have been lucky enough to not encounter any doesnt make you a better player than anyone else. And of course computer characters are simply going to do what they are programmed to do, but sometimes the programming has issues. That's why there is an entire *gasp* bug section of the forums!

You state in your post that player failure accounts for at least 95% of reimbursement petitions, which implies that there is a small fraction of reimbursements that are not due to player failure, yet you belittle the idea that a "bug" could ever account for a hand in going wrong.

I can't think of a scenario where a "bug" on an NPC eats the item rather than you messed up

If this is true, then it is because you are not a smart person.

[Legidias]

The 5% isnt a bug. Its from DC'ing while doing the quest turn in.

AFAIK there haven't been any bug turn ins, just player fails.

[UnHoLyPoWeR]

There were plenty of reimbursements from like OT hammer sellers of old days, people borrowing items possibly but told to return, not sure what they reimburse these days but I know they have done requests like that before, guess you couldn't think beyond bugs again eh?

Had to do the thinking for you on that last 5%...

And man all I said was I reread stuff like everyone should, I don't just throw items in windows and hit trade willy nilly, no reason to get all pissed, just pay attention next time cause you are wasting peoples time with your impatience and ignorance, mine and volunteer staff...

Here we are, still haven't said you messed up, it's luck and bugs all day with you...

[remen]

And man all I said was I reread stuff like everyone should, I don't just throw items in windows and hit trade willy nilly, no reason to get all pissed, just pay attention next time cause you are wasting peoples time with your impatience and ignorance, mine and volunteer staff...

Here we are, still haven't said you messed up, it's luck and bugs all day with you...

Ahh throwing my trade items in windows and hitting trade willy nilly was where I went wrong, thanks for the help! I haven't said I messed up because I didn't. The turn in was 2 items to the correct npc with no issues of faction, charming, mqing, sneaking, hiding, inivis etc etc. I'll posit to you again since you glazed over my question from the last post...if everything always works exactly the way it's supposed to, then why is there a bug section of the forum?

Also, in what way have I been impatient? I posted my reimbursement thread in the petition section of the forums over a month ago and haven't bumped it or commented on it until the person who made this post asked about the status of other reimbursement petitions, and I was just trying to contribute some information.

There were plenty of reimbursements from like OT hammer sellers of old days, people borrowing items possibly but told to return, not sure what they reimburse these days but I know they have done requests like that before, guess you couldn't think beyond bugs again eh?

So 5% are from people stealing puppet strings while doing OT hammers? Solid thinking there. And this wouldn't even be something posted in the petition section for item reimbursement since it is just straight up someone stealing an item. Anyways I am pretty sure you are just trolling me so gonna stop derailing the thread by replying to you.

Just going to leave you with one last thing here:

Reimbursement: Use this to request reimbursement of items if they were lost due to a known bug

That's from Rogean's post in the petition forums.

[UnHoLyPoWeR]

I find it interesting that you haven't posted the details of this so called "bugged" turn in yet are saying I am wrong up and down...

Is it perhaps because if you did everyone would see it was your error?

[aaezil]

Not trying to start a rant thread or anything

This is exactly that kind of thread

Niiiiiice

[Primordial Ooze]

This is exactly that kind of thread

Niiiiiice

...Yeah, in retrospect, I should have seen that coming.

The guy saying that 99% of this is player error is correct. My item deletion could have been avoided. But it's also true that people make mistakes all the time. Individuals can try to be more careful, but in aggregate you have to expect that it's going to keep happening. From the guides' standpoint though, it must be frustrating.

[UnHoLyPoWeR]

Mistakes happen of course, I am not trying to shame as much as I am trying to draw attention to the fact that the details and attention to detail is a big part of the game. Take that for granted and you are gonna have botched turn-ins.

Most of us should know and remember the dangers of Everquest if we played live. It is harder for those of us encouraging friends to play that never played EQ before though. I can see them making more mistakes that need GM/Guide intervention because they are new to the unforgiving nature of the game and that is ok, that's why CSRs are there.

The part that was getting me into this discussion was the fact that remen was having trouble just admitting fault calling it luck or bugs (which it RARELY is). At the same time hasn't given anything but vague details of his turn in (which he doesn't have to tell the thread anything if he doesn't want to) but then saying it's luck or bugs which can't really be judged and is very unlikely that he encountered a known or new bug that no one else has encountered.

This lead me to another train of thought.

I am sure there are people that seem to always have a post in the item reimbursement petition forum that just don't take the game serious/get inebriated every game session that leads to them making errors they wouldn't normally. I wonder if there are people like this that the CSRs just don't even reimburse because they are losing/messing things up on the regular to the point where it is just like tough shit, shits classic etc.

Don't get me wrong, people can play games however they want to.

I just wonder if there's a very small group that really takes advantage of the CSR safety net that maybe need the net removed to become better players and better people. This last part could be said about anything in game as well as real life, I get it.

Little rambly but just some clarifications and thoughts I had on the subject.

[Ssouky]

I've done a few mistakes. From turning my fungi to Altunic to turning the 4 items to brother Hayle sneaked or turning my ring 6 to corbin instead of Dobbin at the end of the escort...
I always got my items back.
It took some time. But I got them back, and honestly, I would totally have accepted a well deserved "lol you suck, no way you're getting this back, l2p".

[UnHoLyPoWeR]

I've done a few mistakes. From turning my fungi to Altunic to turning the 4 items to brother Hayle sneaked or turning my ring 6 to corbin instead of Dobbin at the end of the escort...
I always got my items back.
It took some time. But I got them back, and honestly, I would totally have accepted a well deserved "lol you suck, no way you're getting this back, l2p".

stop drinkin mate =P

On a serious note, spoken like a true EQer tho, would have accepted the harsh loss and moved on, I like that

[Ssouky]

stop drinkin mate =P

On a serious note, spoken like a true EQer tho, would have accepted the harsh loss and moved on, I like that

I do have to admit I somehow roleplayed my Fungi appeal. I mean this dude is supposed to give you a token of Generosity. He gave me nothing. For a fungi he could have sold at the tunnel just close. What a jerk he's been.
So I asked for either my fungi back, or a "The Generous" title.

Unfortunately I got my fungi :'(

[Legidias]

I am curious what % is JBoots related in the item reimbursements. 80%?

[Mytral]

Hypothetically speaking, what would happen if you had a fungi slated to be reimbursed from 6 months ago, Then you won another fungi and had it on your character? Then they finally decided to finalize the reimbursement while you already had that lore item in your possession?

[Ssouky]

Hypothetically speaking, what would happen if you had a fungi slated to be reimbursed from 6 months ago, Then you won another fungi and had it on your character? Then they finally decided to finalize the reimbursement while you already had that lore item in your possession?

I don't know, and I didn't want to try it. Those months without a fungi were rough.

[Xer0]

People shouldn't make mistakes


And servers with only 1.5k users shouldnt take six months to see response times.

[MilanderTruewield]

Do you want to pay the server staff so they aren't just volunteers?

[LazyHydras]

I was told very explicitly in a petition of my own that they are volunteers and doing the best they can. I don't disagree with that, but it can still be frustrating when you are waiting on a response and then eventually assume you won't get one.

edit: I'm in the same boat with a petition right now, truthfully.