HELP! Char is gone.

[SortaClueless]

I started this week. I was able to log on to it this morning, but I was dropping frames/freezing real bad. so i logged out and when I was able to log in I have no char.

[renarin]

I'm also having this issue, but only on one of my computers...

[Acomrie]

I was playing just fine this morning and then logged off for my morning routine. I too got back on and everything is completely gone. This new patch has royally effed everything up to an epic status!

[Atmas]

I downloaded the files one more time and re-extracted them and it can see my characters once more. I see the files are different sizes so they probably had a bad set at one point.

[renarin]

I started this week. I was able to log on to it this morning, but I was dropping frames/freezing real bad. so i logged out and when I was able to log in I have no char.

** FIXED **
They rolled out version 49 w/o letting people know. If you downloaded the patch early, it was version 48. So today, we did 47 -> 48 -> 49. You are likely on patch 48 and just need to download and copy the new files.