Reset the Password using SMS Verification.

[aismartin]

I am currently trying to login to my station account after changing passwords from the P99 website. However now when I try to log into the game it says DB Error - Invalid password.

Now

First I try to reset my Loginserver Accounts password
https://imgur.com/a/nYnyd9T

I click reset password so it will send me a SMS to my phone
https://imgur.com/a/V33bGFD

Now it prompts me to this page (never sending me an SMS)
https://imgur.com/a/v0STx96

Will I be able to return playing on my character?

Akoolin 43 Cleric

[Shamux]

Hey.
My last answer : https://www.project1999.com/forums/showthread.php?t=340039

Try ;)

[aismartin]

This will change the password of a loginserver account that you know the current password for.
If you don't know the current password you will need to Reset the Password using SMS Verification.

This feature is not working

I click reset password so it will send me a SMS to my phone
https://imgur.com/a/V33bGFD

Now it prompts me to this page (never sending me an SMS)
https://imgur.com/a/v0STx96

Any fix to this?

[Vallyx]

Same!!! After trying a few times it blacklisted my phone number! I am locked out of my account and cannot raid.

[aismartin]

Really hopping this gets solved,
since the "Reset Loginserver Passwords" isnt working...
Will I lose all my characters?
Could I transfer my main to my new account (Just created due to old acct not working)
If that is possible that would be great.

[Vallyx]

My phone number is blacklisted...along with a few others I tried using. This is a joke.

[aismartin]

Yeah I would have never changed my password if I had know the reset system didn’t work.

[aismartin]

It seems like the reset password via sms is not working or the server is down.. not sure what the problem. Just hopping We can play our accounts again. I know they are most likely busy with other issues. So this might take some time to get solved.

[warchild44]

i also am unable to receive an SMS password reset. clicking the continue button leads me to an error 500 notification page.

[Erati]

What about a Google voice #?

I think I linked a few of these to the system when it was introduced.

[aismartin]

What about a Google voice #?

I think I linked a few of these to the system when it was introduced.

Not sure how I can change it from my personal cell. If there’s a way I would like to try.

As of now still can’t reset password to login to the game

Thank you for any help

[TheJaxx]

I just signed up and it has blacklisted both my cell and my G#.

I got this error: We encountered an error sending the SMS Verification Code. Please verify the number and try again.

If this error persists, please post a petition.

Then when I would try again, it was blacklisted.

[galach]

Should be fixed. Respond here if still having problems.

[Vallyx]

Fixed on my end - much appreciated.

[danpags11]

Should be fixed. Respond here if still having problems.

Hey, definitely still having problems with this. Cannot log in and it's driving me nuts :(. Password record sends me new password but they only work on here and not in game. Please help!