Zoning crash escalated to inability to zone, now cannot log in at all

[gaspard281]

Zoning crash was ok... I can live with having to relog occasionally. Yesterday it progressed and escalated to me not being able to zone at all without crashing, and sometimes not being able to log in for long periods of time. Game stops responding while trying to zone, or log in. This issue is happening on both my desktop and my laptop.

Desktop specs (where I play most of the time):
Windows 10 Home 64 bit
Processor: AMD A8-4600K APU with Radeon HD Graphics 3.6 GHz
Installed Memory 4.0 Gigs
Video: NVidia GeForce GTS 450
Connected Via Ethernet to my router.
Current ping: 298 ms
Download speed: 94.33 Mbps
Upload speed: 12.15 Mbps

It should also be noted that I can connect and play on the Blue server with ZERO issues on both laptop and desktop,l and both laptop and desktop (which have similar specs) are having the EXACT same issues.

Toon names: Qadias, Abaloe, Razdom, Boomkin

Any advice would be appreciated. All of my experience working in the tech field is telling me this is not on my end (2 pcs on the same network with the same issue, but no issues on the other server)

[Adron]

Try installing wireshark from wireshark.org, have it running before you try anything, and then stop it after you crash. Take a look and see what ports are being used to try to zone in. For sanity purposes, don't have anything else open :)

Not sure if you want to post anything with that much info here, but maybe you know somebody who can show you how to read them if you cannot.

I had a comcast modem blocking the ports to specifically one zone, and had to go in my modem to confirm it. I could see my requests going out, but nothing coming back in, so i would time out and get booted.

[gaspard281]

Try installing wireshark from wireshark.org, have it running before you try anything, and then stop it after you crash. Take a look and see what ports are being used to try to zone in. For sanity purposes, don't have anything else open :)

Not sure if you want to post anything with that much info here, but maybe you know somebody who can show you how to read them if you cannot.

I had a comcast modem blocking the ports to specifically one zone, and had to go in my modem to confirm it. I could see my requests going out, but nothing coming back in, so i would time out and get booted.

That's a great idea. Thank you. I'll try opening the ports it indicates.

[gaspard281]

and just like that... with absolutely no changes done on my PCs or network... the problem vanishes. Must have been an ISP thing.