View Full Version : Runtime Error, any help out there?
Hi all, been off the game for a few months. Just tried to log on again and get this: https://gcdn.pbrd.co/images/LWkCbFhyXD9N.png
"Runtime Error!
Program: C:\..\eqgame.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."
Tried uninstalling/reinstalling all c++ redist packages from 2005 until now, no help.
Any ideas?
loramin
09-25-2021, 03:46 PM
Have you tried compatibility mode? I know that helps some people.
Yeah, tried all of them. Same result.
Fixed it. Removed compatibility mode. Incidentally that fixed my fps issue as well. Now at 60 fps instead of 30. I'm running radeon 5700 xt, had this issue for ages.
farladar
01-23-2022, 05:58 PM
When I did this it reset all my EQ settings
Ooloo
01-23-2022, 06:13 PM
Yeah getting EQ to just behave on modern machines can be tricky. The content we're playing is easily capable of running at 60fps with the on-board GPU chipset from a 2003 laptop, but if you go to EC tunnel on a brand new pc it might just start chugging without a bunch of 3rd party workarounds.
Philistine
01-23-2022, 10:21 PM
Fixed it. Removed compatibility mode. Incidentally that fixed my fps issue as well. Now at 60 fps instead of 30. I'm running radeon 5700 xt, had this issue for ages.
I've been getting same error since last patch - removed compatibility mode and it now runs but crashes about 1/3 of the time when I camp. Have you been crashing a ton on camping too?
Kendor
01-24-2022, 11:40 AM
Have the same issue, ran before great with XP SP2 compatibility mode til 18th. January 2022. Now only works without it but not stable. Crashes about 90% on log out. Can confirm screwed up interfaces and settings copieng ui files etc. from before does not have any effect.
tried:dgvoodoo
leads to graphic bugs could run it in XP SP2 mode with it thou, but no solution for me (no text read able - all yellow bars, game graphic logging in blind is horrible).
tried: WinEQ2
horrbile to get it run. helps nothing at all on crashes on log out. Only works with no compatiblity mode.
tried: re install game
no help
tried new graphic drivers (RX 6800):
no help
not tried to install old run time libaries so far bit scared of screwing up alot with that.
Anyone has oher solutions or ideas to get it run stable?
Maybe an idea how to fix dgvoodo graphic bugs?
Kendor
01-28-2022, 07:51 PM
Thought i had it:
At least i got it run again stable it seems in Windows XP SP2 compatibility mode once.
Solution: I copied the Installation into the Windows 10 VirtualStore -- where i found that if not running in compatibility mode the ui files and stuff is saved.
Of course changed the EQgame.exe to the one here.
Those Win10 hidden folders can be found by typing %AppData% into your windows explorer... cannot navigate directly there... but once there you can bookmark it and copy the game there under Program Files (x86).
C:\Users\YOURNAME\AppData\Local\VirtualStore\Progr am Files (x86)\Sony\EverQuest
After i restarted the game to check UI files and stuff I got the Runtime Error again!
So seems the fresh installation / copy solves it once maybe.
Kendor
03-23-2022, 06:38 AM
Ok me again.
I actually solved the issue!
I Had for another reason to re install windows 10 since it requested a password after i updated something which i could not find "ouch".
Well clean Windows 10 installation solved all the issues. Running again with the Windows XP SP2 2 Mode stable --> don't forget to put in the " " patchme " in the shortcut after you set up ur copy again.
So clearly a windows patch i still assume it had to do with my graphic card caused the issue.
-- Somtimes carma is good even if i did not consider to reinstall Windows it forced me and helped :)
Just remember that running the game in compatibility mode may affect 3D performance for you guys who are not using NVIDIA cards.
Dungeon Keeper
03-24-2022, 05:09 AM
Fixed it. Removed compatibility mode. Incidentally that fixed my fps issue as well. Now at 60 fps instead of 30. I'm running radeon 5700 xt, had this issue for ages.
I wish that would fix it on my box.
Currently running:
Ryzen 5800X
Radeon RX 6800
Win 10 (Build 19043)
Starting EQ with compatibility mode turned on will give me the runtime error that you had.
I can run the game with compatibility mode turned off, but then I'm still facing the issues many other users have reported:
- Crashes on the character selection screens after logging out (not always, only like 2 times out of 3)
- Only 30-36 FPS. This makes the game unplayable for me - especially turning around with right click feels horrible. Tried a lot of different options both in EQ and AMD Adrenaline. I had the same issue on my old computer with a GeForce GTX 770, but setting a max framerate of 60 FPS fixed it back then.
I have really no idea why it worked for you and what causes these issues. Windows updates? DirectX9? The C++ Redistributable Packages?
Might have to buy a new OLD computer to run EQ once they open a New Green server...
Kendor
03-26-2022, 04:13 PM
Really think you need to new install Windows 10 too.
I have also the RX6800 and im pretty sure assuming a Windows patch in combination with the graphic card caused this.
After that with the exact same copy of the game on the new installed windows in compatibility mode no more run time error game running good as before no lags for me (but never had those). I did not install Graphic card software from AMD again this time (had it on before).
Siggard
03-31-2022, 09:20 PM
did a clean windows 10 install and its still getting the runtime error.
This fixed windows 11 not wanting to launch, you will also need the VC C++ runtime libraries from windows, its the first search result when googled, have a good quest
Cindayen
09-27-2022, 12:27 AM
This fixed windows 11 not wanting to launch, you will also need the VC C++ runtime libraries from windows, its the first search result when googled, have a good quest
what specifically should i download to fix the runtime error?
they should be the 2012 ones, the oldest ones able to install
Cindayen
09-27-2022, 06:38 PM
they should be the 2012 ones, the oldest ones able to install
will it mess up anything for windows 11?
Cindayen
09-27-2022, 06:48 PM
That did not work at all.
Cindayen
09-27-2022, 07:23 PM
It appears that my issue is with connectivity, im having problems with the forums and wiki too.
KohakuIto
11-06-2022, 01:48 PM
Thanks, these are helpful tips. I also encountered such an error and did not know what to do.
RubySeddon
11-25-2022, 04:27 AM
I have the same problem. Now I will try the recommended solutions. I hope everything will work and I will not lose the gadget
Satinna
12-07-2022, 05:32 PM
Having the same problems here after ZERO changes. I can't play.
Kendor
01-25-2023, 04:52 PM
Had the issue again, after some Windows Patches without doin anything.
Found some other solution this time: Connected my Onboardcard to my Monitor in addition and activated the Onboard-Graphics in Bios.
Than before starting the game, I deactivate the Dedicated Graphiccard (RX6800) and only let the Onboard do the job.
Than start up EQ game... it works.
After logged in to game once i can even turn on again the Dedicated Graphiccard and use a second Monitor with it without pluggin stuff in and out. Performance for Multitasking is a bit slacking thou but enough for Browsing etc. Also Performance on raids more than 60peeps gets bad but thats due to the onboardgraphic power commin from CPU, so gonna live with it for now.
hope that helps someone else too. Also Thanks to friend of mine, that sponsored that idea :).
Kendor
01-27-2023, 04:03 PM
whatever not working again after i tried to logg on another account all resolution got screwed up and i cannot start the game anymore at all.
Seems to be not a so good solution in the end.
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