Long wait for an IP exception?

[JerseyFresh609]

How long should one expect to wait for an IP exception to be granted? My buddy applied for one like 5 days ago so that he and his wife can play at the same time and hasn't heard anything back. He sent a couple of PMs to admins as well. Just curious if it's normal for it to take this long. I'd like to play with both of them =P

[sbvera13]

Same issue, would like to know what the general response length is.

[Daldaen]

These can take 1-30ish days. They don't do them as they get them. They do them in batches, so it depends on when the last batch of IP exemptions was done.

/thread

[mcy]

Only 5 days? it can take up to 30 days depending on when they last went through ip exemption applications. The last thing you wanna do is spam them or keep bumping petitions.

[Eris822]

We were just granted one a few days ago and it didn't take or something. Had to re-petition :(

[sbvera13]

We were just granted one a few days ago and it didn't take or something. Had to re-petition :(

If they do them once a month this is not encouraging....

[Mantel]

Im comming up on2 weeks on mine so get rdy for along wait

[Rezek]

Took around 10 days for mine

[Eris822]

If they do them once a month this is not encouraging....

That was my thought too. :( I don't game often because of the kids, but I've been wanting to lately and can't.

[SyanideGas]

Mine took 2 weeks,not really a huge deal :). They get around to em,they got alot of work they have going on.

[JerseyFresh609]

Well....bummer. Oh, well soon enough.

[Eris822]

probably not soon enough for me as I have several resumes out right now and have interviews lined up... hopefully won't be home for long stretches anymore :P

[maahes]

Mine was handled very quickly. But one would think they would be on top of this stuff to help increase server population.

[Slave]

The official waiting time for an exemption is between just after you give up and just before you quit.

[Amelinda]

The official waiting time for an exemption is between just after you give up and just before you quit.

This was funny the first time you posted it undrea, it's not funny anymore :P

The rest of you: I do these once a week as time permits.

if you don't include all information that i need then it gets bumped back a week. i can't help that.

If you haven't logged into the server with your account or give me the wrong account name...i can't help that.

[Slave]

This was funny the first time you posted it undrea, it's not funny anymore :P

The rest of you: I do these once a week as time permits.

if you don't include all information that i need then it gets bumped back a week. i can't help that.

If you haven't logged into the server with your account or give me the wrong account name...i can't help that.

It took time to refine it into the picture of perfection that you have just witnessed before you. Behold!

[SpinFin]

I am as well waiting for an exemption and have put in a request in the proper forum location.

I think it is great to help reduce boxing, and bring back the feel that every toon is a focused player behind it.

I can't wait to play with a family member like the old days.

[Szeth]

A family member eh? Couldn't even come up with a gender/type of family member on the fly?

[Eris822]

This was funny the first time you posted it undrea, it's not funny anymore :P

The rest of you: I do these once a week as time permits.

if you don't include all information that i need then it gets bumped back a week. i can't help that.

If you haven't logged into the server with your account or give me the wrong account name...i can't help that.

Then that should be in the IP Exemption post. I have no idea how your server is hosted. I don't know how your database is maintained. Someone who has not ever played anywhere but live or has never played at all may not know these things.

[sbvera13]

This was funny the first time you posted it undrea, it's not funny anymore :P

The rest of you: I do these once a week as time permits.

if you don't include all information that i need then it gets bumped back a week. i can't help that.

If you haven't logged into the server with your account or give me the wrong account name...i can't help that.

Thanks for the response. I included all the information requested in the petition forum sticky, which wasn't much. If you need more, pls lemme know or bump the post up.

[cmdrrickhunter]

Amelinda, is this something that could be crowd-sourced, or are the security implications too great?

I posted this earlier, but I do feel that the IPExemption system is too slow given that it is often the "first contact" players have with the games. My opinion is that "fast enough" is totally unreasonable to expect from you, Amelinda, without software assisting you in your unsung efforts.

I'd like to see an audit based system which grants IPexemptions temporarily, immediately to characters in good standing (i.e. have not already been caught botting), and then have you come along and check all petitions after the fact. Maybe set criteria to minimize the risk of botting. While I care for those who are already a high level and want to run a LAN party, my big concern is the new player. Maybe only offer automated temporary IP exemptions when both accounts have no character above level 10. That would target the "first contact" users, while preserving your ability to handle higher-level characters on a case by case basis... as they can damage the economy more.

[SpinFin]

A family member eh? Couldn't even come up with a gender/type of family member on the fly?

Nothing to hide here.

My brother. Goodness.


Iksars for life.

[Eris822]

That's the thing cmdrrickhunter... my boyfriend has a couple of toons that are higher level, but as his and his regular gaming buddy's schedules no longer jive, he wanted me to create a character and play with him occasionally (as that's all I usually have time to do) for zones that are a bit more difficult to solo. He's been asking me to get back into gaming pretty much since we shut our server down 2 or 3 years ago. We played on a private shard for a while and I didn't really care for it, but he really wanted me to give it another shot with a higher population. Our oldest daughter (11) also enjoys playing and has played on the private shard, but doesn't necessarily have time to level a character due to homework and sports obligations. We thought this would be perfect, not realizing that we wouldn't be able to log on together.

[cmdrrickhunter]

Eris, I'm so glad to hear that someone else who would like to see things change in that way! I was worried I might be crazy!

Thinking off of your story, perhaps the rule for automatic temporary exemptions could be "One account may have characters of any level, other accounts must only have characters below X" (In my head, X should be around 10). Any higher level accounts could go through the normal process -- if you've invested hours in leveling the characters, you can easily wait your turn in Amelinda's normal queue. That would satiate both my argument for "first contact with the game should be as painless as possible" and Eris' particular use case.

(I'm not thinking like a programmer... there should be some transitive closure for 2 accounts with high level characters which already have IPexemptions to take on new low level accounts... but that wording is best left to the programmers who know how the exemptions are handled)

[JerseyFresh609]

This was funny the first time you posted it undrea, it's not funny anymore :P

The rest of you: I do these once a week as time permits.

if you don't include all information that i need then it gets bumped back a week. i can't help that.

If you haven't logged into the server with your account or give me the wrong account name...i can't help that.

Thank you for the response Amelinda, good news. Hopefully My buddy and his wife will get theirs soon as she has already started playing on another server and took some friend's with her. We were all looking to play together so once that's taken care of everyone can come here =)

[Amelinda]

Amelinda, is this something that could be crowd-sourced, or are the security implications too great?

I posted this earlier, but I do feel that the IPExemption system is too slow given that it is often the "first contact" players have with the games. My opinion is that "fast enough" is totally unreasonable to expect from you, Amelinda, without software assisting you in your unsung efforts.

I'd like to see an audit based system which grants IPexemptions temporarily, immediately to characters in good standing (i.e. have not already been caught botting), and then have you come along and check all petitions after the fact. Maybe set criteria to minimize the risk of botting. While I care for those who are already a high level and want to run a LAN party, my big concern is the new player. Maybe only offer automated temporary IP exemptions when both accounts have no character above level 10. That would target the "first contact" users, while preserving your ability to handle higher-level characters on a case by case basis... as they can damage the economy more.

absolutely cannot be crowd sourced. Right now there is a lot going on behind the scenes and people just need to be patient. It's not like you have to wait 4-6 weeks to get them down.

1-2 weeks is a pretty short time to have to wait.

Do you have any idea how many people ALREADY abuse ip exemptions? do you have any idea how much more rampant it would be?

[Eris822]

Do you have any idea how many people ALREADY abuse ip exemptions? do you have any idea how much more rampant it would be?

That's a shame. It's unfortunate that a few irresponsible children ruin it for everyone else and make the devs lives harder. I remember my boyfriend spending days making "counter terrorism" scripts to prevent that sort of nonsense on the DAOC server we hosted. They worked, but it was time he could have been spending on content. He even had code in there that would kick people for inappropriate language in global chat because we had some parents that played on the server with their kids.

I understand and appreciate your position, it's just a little disappointing for those of us who just want to play. I know no one in my house is looking to cause you any trouble.

[Figment]

Running around as a level 1 waiting on my friend to get his IP exemption here as well so his wife can join us.

Can't wait to play this game again. :D