ResetDevice() Failed!

[AktionT4]

I alt-tab quite a bit and every so often, I'll get this error ResetDevice() Failed! when tabbing in and out of the game. Basically, the game crashes and I have to restart.

I'm currently using a quad core I7 with an nVidia GTX275 with current drivers.

The eqgame.exe is run in compatibility mode for XP SP3.

By the way, I received this error when I was not using compatibility mode so this has nothing to do with it.

I tried using WinEQ2 - but it screws with my lateral mouselook movements where up/down movement is normal but right/left movement is super sensitive.

... anyhow, just thought I'd toss this out there for posterity.

[Ropethunder]

This error would be thrown if DirectX failed to reset the Direct3D device. This occurs during events such as screensavers, changing the resolution, alt-tabing from full screen, etc.

It's most likely a result of a problem with your video driver or maybe even a hiccup on the card itself where this particular hardware call is returning the wrong value. It's also possible that the EQ client isn't handling the reset properly due to a race condition..

I would suggest trying newer or older video card drivers. This particular error could be caused by a lot of random things. But if you won't experience it in EQ then it might be a client bug. And that can't be fixed.

[AktionT4]

I'll chalk it up to running a 10+ year old game on Windows 7 64bit.

I can deal with it - just thought it was worth mentioning here in case other's are experiencing the same issue.

[Kiwaukee]

I get the same error from time to time after tabbing in and switching back to full screen from the options menu. Like you, I don't have the problem outside of EQ and I attributed it to running an old game in Win7 64bit.

On a side note, I switch to full screen like that because my image automatically compresses itself when running in windowed mode, automatically removing several rows of pixels. Is there an option anywhere to turn off the auto-compression in windowed mode? It makes reading chat windows and item boxes difficult and is unnecessary.

[xshayla701]

I get this problem as well. But I can't tell you all the information and whatnot cause I have no idea. I realize that is of no use to you. LOL

So new video card you say?

[Ropethunder]

It sounds like the client just isn't handling the device reset properly. There's nothing that can be done about that.

[Daywolf]

Yeah, same prob, though maybe worse. Last year I was on grand creation, when I bought a new card and monitor. I switched from ATI to Geforce and eq didn’t like it at all. Running xp with Geforce 8400 at 1280x720. First, whenever I start eq, it always washes the screen out, like higher contrast but poor color (to desktop). Second, the pointer was moving too fast horizontally while vertical was too slow. I just reinstalled and that seems to have been corrected with the pointer. But still the washout and when I try to switch to full screen it gives the Fail error as you mentioned.

It’s not 10yr old, but from 2005, as it’s the Titanium box. So updated to then, but not current enough now I guess. Since the /mouse/pointer works, plan to keep it installed, but the washout is the nasty part as I need to reboot/hibernate to reset the color.

I might try the unsupported client-update-expansion version some time, maybe that will resolve it. I'm using my old Titanium box. I mean if the update works... don't know it's problems here at this point, if it's worth it compared to this existing problem.

[Aeolwind]

Grab WinEQ2, problem solved.

[Daywolf]

Grab WinEQ2, problem solved.
Thanks, but is that a guess or a solution to a common problem? I mean others reporting the same prob and it worked for them? Thanks. Edit: Oh maybe you do know, missed the glorified title ;) ok I'll tinker a little bit more then try that.

BTW, anyone know off hand the config file name for full screen settings? It would contain something like Fullscreen = 1 or true.

[Aeolwind]

Reason I mention using WinEQ2 is that the Titanium client in windowed mode, overall, is about as stable as a house of cards in a windstorm. I couldn't even log into eqemu on my home rig till I got it. My laptop does ok without however.

WinEQ2 Comes with EQPlayNice built in, still. EQPlayNice is what kept EQ from being a monstrous resource hog and tying up a lot of DLL's and processor power/ram back in the day. While EQ was optimized, and it was optimized before Titanium, EQPlayNice worked (and still does work) better than what Sony's modifications did.

[Daywolf]

Ok so I installed, configured and ran wineq2. It resolved the problem with washing out my desktop requiring a reboot to fix. To stop the washout in the client, I used lock gamma which resolved that problem. w/o gamma lock set it'll still washout.

As for the fail error, I don't get that any longer but it does not go to full screen mode, stays in window mode even though the client settings say it's in fullscreen. Not a big deal though, I usually run in window, but was trying to fullscreen mainly to resolve the washout.

On my old ATI car, I'd get that problem sometimes with gamma washout when switching to window with EQ for years. The geforce took it a step further ;) But wineq2 resolved all the issues well enough. Thanks.

[Zinramm]

Well i just woke up and cant play, as soon as i start the client the screen goes black and i get this error. i don't even get to the SOE Logo screen. i have allready tried changing the refresh rate, resolution, compatability options and downloaded and used EQPlayNice. no luck, i'm on windows 7. Any more ideas?:confused:

EDIT: I did a system restore to a few days ago before a windows update and it works again... screw you windows update!

[mitic]

thanks aeolwind! i have the same problem with the resetdevice error. graphic starts to get all messed up from time to time (walls going horizontal or floor vertical) so i gota switch to full screen to refresh/fix it which seldomly causes the above mentioned failure!

will try wineq2 when iam back home! hope that fixes also my graphical bugs that occur from time to time

[Tulvinous]

Anyone ever find a true work around for this error? Had this happen three times in a row last night. Game loads up fine, but opens in windowed mode, alt+enter for full screen and bam reset device failed error. After three times in a row at 1am I caved in and gave up lol.

[frammelpie]

I'll have to try this fix, that's why I'm here right now - crashed due to alt-tab.

[BigHurb]

this shit happened to me with D3, only game ever. Turns out it was their insanely high FPS default setting and something with the game caused my card to over heat.. something about no real options to turn the graphics "down".

anyway good luck its not cause its an old game

[moklianne]

This used to happen all the time on live many years ago. Much like the east/west bug on live, I think it took forever to resolve.

[Kennyref]

I still get this error, every now and then - with WinEQ2, so that is not the solution.

[Loiterius]

I still get this error, every now and then - with WinEQ2, so that is not the solution.

This can likely be fixed by using dgvoodoo2. I’ve put together a video that breaks down how to setup the app.

View it here. (https://youtu.be/hgFuYs-okjY)