[Humerox]

Found a link to a 3 day Guild Summit in San Diego hosted my Smed and crew. The problem is going to be your involvement in server issues and how they are handled. Your time is important...you don't need to be babysitting 24/7, and a system needs to be in place for the azzhats. Designing rules for submission of problems may be a start:



Policy:

The following issues may be submitted for a Guild Critical issue.
1) Spawn Disputes (When NPC triggers or Targets are spawned)
2) Raid Disruption (Training, Harassment, Kill Stealing, Leap Frogging, and Ninjalooting)
3) Character Flag Issues (NPC being under the world or not spawning). This may only be used if this affects a significant portion of your guild.
4) Incorrect Event Functionality

Guild Leaders will be limited to submitting a request 3 times a week during In-Game business hours Monday through Sunday (designate a time). We will be able to verify that the Guild Leaders are sending in the request based on their email address. If you have a new email address, please update your registration information, and let us know.

Procedure:
1) The Guild Leader submits a request to : <email>
2) Provide the one of the following text on the subject line: Guild Critical – Spawn Dispute, Guild Critical – NPC Name spawned, Guild Critical – Raid Disruption, Guild Critical – Flagging Issue, or Guild Critical – Event Dysfunction
3) Provide the Guild Leader, Guild, and Server name.
4) Please be as detailed as possible in your message by providing all parties involved including character names, NPC names, zone

Original article is:

HERE