Maybe I'm just a cranky person, but when you run an event that is less fun than no event at all, I think criticism is justified. I mean, the whole reason people get excited for events is because they're supposed to be a special encounter that people can go to and have an unique and fun experience. If the broadcast had been "Wait in EC for over an hour for nothing to happen, then all scramble across the world to sit in another zone for a couple hours getting killed and DC'd, and then go to fear and do the same thing", I highly doubt as many people would have showed up.
No on is saying they don't appreciate what the server staff does, but when you hold an event that appears to have zero planning or foresight and get hundreds of players involved under the impression it would actually be a classic-esque holiday event, I don't think people are out of line for being a bit miffed when it end up not being any fun. I'm sure the intention was for it to be fun, but that doesn't mean everyone who doesn't pretend it was is some entitled jerk.
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