I had issues as well once, and couldn't figure it out. This is what the cable guy told me.. "I removed this( he held up some adapter) from your modem, which lowers your signal, in order to make it more stable. But recently we had someone in the area working on the box out there on the pole, and he lowered it for everyone nearby, so this in addition to that was giving you connection issues.
I dunno wtf, or if it is even related, but there.
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