Quote:
Originally Posted by Signal
[You must be logged in to view images. Log in or Register.]
Do GMs not understand game mechanics on this server ? In the SEV thread in the raid section Derubel obviously doesn't understand the situation and he has the encounter log in front of him.
|
The CSR staff to a extent understand game mechanics. By the time I left staff this year, the last time I had raided on p99 was April 2012. Unless Aussie is in some top guild (doubtful) I was the last person to even raid on p99. Mechanics change over time on this server, and everything isn't like how it was on live. The staff knows a majority of stuff, yet are people just like everyone else and don't know everything.
So the CSR typically try and keep up to date on everything. Some more so than others. Somethings aren't working as they should be, and no one reports a bug report on it as example passing agro off. GMs aren't allowed to play on the server. To know every single aspect of everything, you have to keep a proficiency up on it or you lose it. It's the same thing as a CSR member who quits(not allowed to) playing and it's hard to keep up unless you tag along with some raiding guild and watch raids ask questions. Of course the buddy buddy system will evolve into hey add me on skype we can bs all the time comes into play. So then you add in being closer to some guilds than others that will give the benefit of doubt more often than not. (Look at the past, and you will see clear examples)
Now raid disputes and decisions are left to Sirken and Derubael. I think it worked better with just Sirken and having a quick little meeting of the staff and come to a conclusion. Not everyone got what they wanted, but the bottom line of facts were laid out on both sides of parties being bitches. As to the final decision, Sirken likes to be fluid, and being fluid to every single variable in every petition will not create consistency. As we see today and past rulings, no matter the GM they tend to try and be fluid and add in every possible factor and get tangled up with petition-quest. It just doesn't work. There needs to be a black and white line.
Now we have two chiefs who want to make the final say. Although it seems like they don't agree and contradict each other at times and it has already caused a few people ranting away about it, but I am sure they are on the same page most of the time. I know they confer with Rogean at times and if they have questions about mechanics or logs, Nilbog is always there happy to answer any question or test something asap. Nilbog has always been quick to test stuff, sometimes as we talked about it. Need logs, Rogean was there to do it.
They have the tools to work with. I would say a small handful of decisions that were "over turned" was because some weird mechanic came up, or misunderstanding. Overall they try and make the best decisions they can, sometimes it doesn't seem so as a player. To say the GMs have a unwritten rule about not being wrong, is wrong itself. A few raid suspensions were overturned and publicly stated and they are still posted in the raid section. Give them credit where credit is due.