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Originally Posted by kaev
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Procedures and guidelines are cool and I agree. That's not even vaguely the same as public petitions and precedence tho.
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On my phone, so forgive formatting errors. Spelling out solid policy and procedure is the second half of this discussion. Open petitions ensure that the procedures are followed more strictly. It's all about accountability, fairness, and efficiency.
Here's what I suggested a while back as a formal procedure. It's rather simple, but it was mostly met with tl;dr.
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Originally Posted by Sample Procedures
SUGGESTED PROCEDURE
1) Petitioning guild submits a complaint via the petition forum
A) A 3-5 sentence summary
B) Two pages MAX of argument/counter argument
C) Appendices of logs and fraps (unedited but text highlighted for ease of reading & convenience.)
D) All appendices & fraps MUST be properly organized (logs bolded & fraps met with time stamps [Ex: train aggro @3:52 FD @7:34]
E) All Petitions (& defenses) will be made public as they were submitted verbatim
2) Accused guild is given/allowed to view the submitted petition & evidence
A) Accused guild submits a defense in the same format as the complaint
3) GM reviews all evidence in the submitted complaints & engages in additional fact finding in the server logs as necessary and requests additional evidence if necessary
A) GM's should rarely need to request additional evidence as guild officers should be smart enough to present all relevant evidence. Evidence omitted from the initial petition/response by neglect will NOT be considered without a reasonable excuse (Ex: a player who was on vacation came home and uploaded new fraps)
4) GM issues a ruling.
A) All rulings and arguments, evidences, and appendices shall be made public the moment the ruling is issued
B) All rulings will consist of a short statement of the case including the ultimate disposition (part A guilty / not guilty etc.), a brief statement on why the GM staff ruled the way it did, and a brief statement explaining the punishment and its justifications.
B) Rulings may be appealed in the same format as the original complaint
C) Appeals are owed NO response, and are heard strictly at the discretion of the senior GM staff
5) If all involved parties can reach mutual agreement, GM intervention will be deemed unnecessary and the petition dismissed.
A)Frivolous or abusive petitions/appeals will result in punishment for the abusers
B) If an accused guild admits wrong doing and presents no defense, that admission will be considered favorably when determining punishment
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