I really enjoy my Paladin when I can get in a 3+ sized group tanking difficult mobs. Great mitigation, can help with CC, holding aggro is easy mode, spot heals to take some pressure off healers & make odd groups work.
I really don't enjoy my Paladin when I log in and all the group spots already have a tank. I don't deal much damage so I can't contribute much besides the CC and (usually unnecessary) off tanking. I can solo but it's slow and boring. I'd rather play another character than sit around LFG or faced with a horribly slow solo session.
Paladin is an awesome group tank but there's where the awesomeness ends. Solo - slow, lack of utility to get around or camp interesting places; raids - unneeded, only tanks for novelty reasons; duo - so many better options mostly because Pally has low damage.
Of course this is ignoring the most important aspect of any character: fashionquest. Paladins are top contenders with sexy plate armor and flaming swords. A Paladin in full plate just looks damn good, even the Dwarves.
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