No luck with Tech Support spent 2 hours on the phone, even let the tech guy remote connect and watch as it happened. Tried using the Shield program and the first time it said IP was already in use, so gave up last night, tried today and it came up with a message my account was banned, was freaking out for a bit. Then tried connecting on my cell phone connection which is laggy as shit (but connects fine) and was able to log in fine not banned, so I'm done trying for awhile.
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