You have to be in the right spot and you have to repeat it (potentially) many, many, many times.
I'd make sure you're standing right in front of the altar, then type the prayer once, then hit "shift up + enter" over and over ... and over and over ... and ...
P.S. Unless this got broken recently I doubt this is a bug. I (and many others) have a 7th shawl, and we all had to repeat the prayer.
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