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Originally Posted by Tigerstyle Wutangfist
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An in game petition can only be text, and is character limited.
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You know I meant forum petitions
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And no petition I have ever posted on forums has been solely one sentence, and without proof- screenshots, logs, etc.
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Never said my message was towards you, just in general
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Most cases are immediately denied without video, and even when video often denied by saying "we need to witness this live".
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This is simply not true, fraps and SS CAN be just as good. Perhaps you think they are "denied" because we don't discuss disciplinary actions taken on other players' accounts.
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You also are saying "if no guides are online at the time"; there has never been a case of a guide being online who has actually come to aide at the time of event.
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While we do strive to provide the best customer service we can as volunteers, I'm sure there is always room for improvement. There may be other servers out there which may meet your expectations. Just a thought