Quote:
Originally Posted by Varren
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Most likely explanation is wrong server, or wrong account. They don't clear characters here. Unless you gave your password to a malicious person.
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This. I once had this exact problem, and it turned out I had two accounts: one I'd completely forgotten about, with a username I commonly use, and another that was my actual account. I accidentally logged into the one with my common username and could not understand where my characters went, but with some help from the forum I figured out what was going on, and when I logged into the correct account all my characters were there.