You might also try running the client in Windows XP compatibility mode. Navigate to your EQ folder and find eqgame.exe, right click it and select properties. Then, select the compatibility tab and find where it asks to run this program in compatibility mode. Check the box and then select from the drop down menu, Windows XP Service Pack 2. Apply the settings and continue to launch the game however you were doing so before. Do NOT launch the client directly from eqgame.exe however.
I had this same issue for the longest time, and ultimately this is what fixed it for me.
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