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Originally Posted by toddfx
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Was the entire monitor black or only within the windowed EQ? Most remote desktop apps i've used have a "Black monitor on connect" feature which blacks out your entire monitor, but still allows the person on the other end to see everything perfectly. If your entire screen went black, the IT guy probably could still see what was up on your desktop.
At the same time though, I too have had DirectX display issues with windowed EQ going black while trying to use certain remote desktop apps. So who knows.
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Just the windowed EQ went black. I've been there before when they've remoted in and usually I can still see everything perfectly.
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I also find it odd that he just remoted into your machine like that. I've worked for 2 companies large enough to have an IT staff that would make use of remote assistance, and both of them had a policy that IT staff had to call and get your permission before dialing in.
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This is a good point. I also found that strange as we too have that policy, because reason being, it IS a hospital as Rogean explained...lol. So technically, whoever it was didn't follow policy and just jumped right in without calling me first. Needless to say, they didn't stay long when they realized I was fighting for the cursor, rofl!
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From what I understand of your post, whoever remoted into your computer closed the game out. That means they saw the title of the window, which by default is 'EverQuest' - unless you're using a 3rd party mod. If the IT person didn't know what that was, google probably explained it to them quickly enough.
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This is true, because I wasn't using anything to camouflage it, just windowed so I can minimize in a hurry
[You must be logged in to view images. Log in or Register.]. I honestly don't think they would've taken the time for googling EQ though, but who knows. Guess it just depends on how bored they really were.