It's relevant because there's apparently an abstraction layer between those discussing the game they're playing and how to improve systems that are not working as the persons discussing it are expecting them to work and those who are creating and implementing those systems. I'm speculating as to why that abstraction layer exists. As to why you're calling that weird or whatever, I can only make uncomplimentary guesses.
If you were running your server for reasons and motivations that the persons on your forums would disagree with and probably be disillusioned by, you would ignore your forums and let those people talk themselves into apathy.
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