Edit: Took too long replying LOL.
Most laptops (cheaper ones) have "integrated" graphic cards. These cheap integrated cards are great for emailing, browsing the web, word processing, ect. because they consume less power. However, when it comes to playing 3d games, EQ is about the only thing the'll run
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More expensive gaming line laptops will have a "Dedicated" graphics card. Unfortunately there's is really no way to upgrade your laptops graphics unit without buying a new laptop.
Your overall spec's for your laptop are good, Its just that your system probably has an integrated graphics card. Could be wrong but that's usually the issue.