I'm not saying it is your connection but the login server is sensitive to dropped or out of order packets. Wifi connections drop and resend packets frequently even when you have a good/moderate connection and it gets worse with distance. This will cause a blank server list, difficulty reaching character selection screen and getting from character select to in game. Once you get in game you may have higher latency but will normally be fine until you try to zone. I live on the east coast and my ping is around 65ms.
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