Got it to work the second attempt.
I had a thought, and a vague recollection of this happening once before. So, here's what I think happened.
I think I was out of range to receive the quest reward when I turned it in. I was both levitating and shrunk at the time. Either or both played a factor. Bobbing on the Z-axis increases distance from the NPC, and being Shrunk might affect hitbox size in a way that affects an NPC giving you an item.
So, I canceled Levitate and stood very close to the NPC... and every other on the quest NPC since.
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