I applied multiple times over the years asking for an exception for my wife, and I never heard back on any of the requests (I guess they somehow thought I was going to use it for two-boxing ... but I really
was trying to get my wifey to play, and since they never approved it ... I never did get her to try
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My point isn't to complain about my rejection though: it's to explain that your old requests are likely irrelevant, and you likely need to submit a new one (which of course has no guarantee of being accepted either, but it's worth a shot).