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  #53  
Old 05-24-2022, 11:00 PM
tokash01 tokash01 is offline
Decaying Skeleton


Join Date: Dec 2019
Posts: 4
Default

I'm not seeing an answer to the following scenario:
I am not locked out of the Forum Account and I do know the email address as it is listed in the profile. I simply need to change it as that email address is no longer functioning/active.

I can log into my forum account fine with my current username and password, but I need to change my email address in my forum profile as the email currently there is no longer active. This can be confirmed by trying to send an email to it which will result in an "address not found" return message.

Because of this, I am unable to make any password changes as the system sends a reset to the email listed in the profile and trying to change the email results in the message "The ability to change email addresses is currently disabled."

Is there an ability to manually update an email address by the system admins outside automation? Or am I stuck forever with never being able to reset or change my password as I can never change my email even though I know my forum account username and password?
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