P.S. If you truly are certain you were logging into the correct account, and that you did create them on Green, and that no one deleted them, you can use the Petitions forum here to ask the staff for help.
In theory, if you give them the names/classes/levels of the characters, it should be possible for them to find the account ... but our staff is 100% volunteer-only, and as a result it might take awhile for them to get back to you. You should really save that as an option of last resort, as it may take months.
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