I agree that Eashan was pushing himself onto whatever GM that was. Sometimes in the workplace employees and customers alike push themselves on us. Is it ever ok to respond like this after two lines of comments "'i don't know what the hell you're talking about, but goodbye means goodbye, not spam me with some entitlement bullshit'. If anyone thinks that that response was professional like server management would like they are wrong. All he had to say was "I am not able to comment on anything and repeat himself. There are ALWAYS ways around swearing at someone and acting like an asshole.
This is how i picture that GM.
http://www.youtube.com/watch?v=sGqZTQa6Dtc