Happened to my girlfriend (her laptop is 1440x900 and XP) and a friend (unsure of his laptop's resolution but it's Vista), this fix worked for both.
Change your resolution in Windows to 1280x800 (right-click the desktop, select properties and click the last tab, appearance i think, and the resolution slider is there) and the game should launch. Then close it and change your resolution back and the next time you launch EQ it will be in a 1280x800 window.
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