It's not rocket science here. There were numerous bugs upon launch. Those who may have stayed were turned off by them, aka first impression, and didn't come back. Those who did try to return later, or new people who started late, did so when the pop had already plummeted and found the solo grind in a lifeless world to be boring and too much.
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Checkraise Dragonslayer <Retired>
"My armor color matches my playstyle"
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