The answer is to bring it back to its Classic roots, not this trend toward an increasingly custom server. Remove raid mob variance so more guilds can compete. This current system seems specially tailored for one major guild to exploit. This is the largest fixable reason why the server is losing established players.
Additionally, customer support could use a boost. Faster IP exemptions, faster implementation of problem-solving patches. This is a huge part of gaining and retaining lower-level players. Efficiency comes from the top down, and even clueless P99 noobies sense the lack of direction from Rogean.
In the end, really we have only one chance left. The promised land of Velious must be implemented properly (not quickly), and with the above changes. If it is not, the population will quickly dwindle and perish.
Few like to play on a neglected project where the lead developer is gone and nobody else can take the helm. The stated mission of the server has been diluted and somewhat perverted, and it takes a lead developer paying close attention to realize it and effect positive change.
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