Thanks everyone for the thoughtful responses. This and the "Where did EQ Live Go Wrong" thread are two of the most interesting topics on this forum. It really gets to the heart of why we spend so many hours on this hobby. It would probably be very useful to many gaming companies like SOE, Arenanet, Blizzard, etc., but most of all, it's a look in the mirror for us MMO guys and gals.
cheers
Nadah, retired 60 HIE enchanter p1999
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