#1 - spot on.
#2 - Eh... this is a tricky one.. I don't recall guards assisting trolls or ogres I was beating up on in many cases in Neriak (very distinctly remember friend's dark elf necro attacking a troll shaman running across bridge in Neriak Commons). So I score you a point there. However, in every case I can remember, they assisted me if I attacked another dark elf. I had done the red wine quest and I'm sure many players had not. I don't think you'll be able to find any evidence either way
[You must be logged in to view images. Log in or Register.] but GL.
Another point of mention: Do they correctly consider pets on this server? Haven't played a pet class here, faction should apply. I feel like this would be working.