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Old 02-18-2020, 11:16 PM
Seiter02 Seiter02 is offline
Fire Giant

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Join Date: May 2015
Posts: 585
Default PSA: Game Freeze Workaround

If you occasionally have your whole screen freeze (but you are still in game, you can hear sounds etc) but your computer continues to function, you are possibly having the same type of issue I have been having. The problem is often manifest in specific locations, like OT ramp, some parts of SS and others. It appears that the signature for these failures tends to be:

1. Windows users
2. Users with nvidia cards
3. Users with resolution above 1680*1050

To see if you are a candidate for this workaround:

1. Start -> Event Viewer -> Windows Logs -> System

If at the time of the freeze you see an entry of form:

"Display driver nvlddmkm stopped responding and has successfully recovered." immediately followed by a DistributedCOM, you are likely subject to the same problem I was. The underlying error that is trying to propagate up is usually "resetDevice() failed!" but because of the way the Launch Titanium batch file launches eqgame, there is no host container for com to send the message to over lrpc.

If you update your Launch Titanium.bat file to 'start /wait eqgame patchme' instead, your command window will stay open while you play, com will be able to route the message and tdr will be able to do the right thing, which should prevent the freeze.

Of course this doesn't fix the core problem which is the resetDevice failure on large resolutions, which is why this is no more than a workaround.
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