I understand you want to make stuff easier for yourself, but its a privacy nightmare.
Don't people already have an email address registered to the account? If they get their account and email hacked, then they are pretty much retards to begin with and can't be helped.
You worry too much about people whining about hacked accounts.
People aren't paying for this and you have no Service level agreement with the users.
If you catch someone hacking, perma ban account and related IPs.
Otherwise ban the accounts that were "hacked" and accounts accessed on same IP if they can provide the relevant account information, and tell them they should be more careful in the future.
Account security isn't rocket science and maybe if people lose a game account that costs them nothing, they might actually smarten up instead of learning to expect other people to fix shit for them.
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