[Ennewi]

https://discord.com/channels/2205440...95224569958411

Ambrogio — 11/25/2021 12:23 PM
Greetings! We have had quite a few petitions with missing information that have delayed initial investigations. Following are a few tips that can help us, help you.

Please ensure to include the following information with all forum petitions: server, account name, and character name. If submitting a reimbursement request, please ensure you have enough available slots in your main inventory to accommodate the reimbursement(s).

Speaking of petitions; there are two different methods used to submit petitions, in-game and on the forums.

Some requests we handle exclusively IN GAME with /petition.
In-Game Only: Name changes (PnP Violations), Surnames, Stuck players, Corpse Summons, Guild Creations, and Camp Disputes.

Surname: We will only add a ` in a surname if it is elvish themed. We will not give you a name that has been rejected. You must be on that toon for us to make this change, so do not get discouraged if we don't respond quickly. If you find yourself with an _ in your surname, you have lost the ability to have a surname due to abuse.