Miscellaneous: New Iksar Necro - No Newbie Gear

[epicbeetletrain]

Zone: West Cabilis
Level: 1 (newly created character)
Race: Iksar
Class: Necro

I did not receive a newbie note, food, weapon, or spells upon logging in for the first time after creating a new Iksar Necro.

I exited the game, deleted, and re-created the character but the second character also did not have any newbie gear.