petitioning an ip exemption

[devork]

I wont be on for very long so please feel free to post whenever but long story short i got my brother to finally to agree to play the game again and we found that after trying to log in both at the same time the game will deny one of us entry. We were told to petition an ip exemption but neither of us have background with the petitioning system in everquest. If you could tell us what would be the easiest possible way to get the ip exemption, that would be great.