Miscellaneous: bugged not temporary soulbound keys disapearing

[lucian54]

i was in overthere on the boat to timurous deep when i died AROUND 19PM wed 5dec 2018. After the loading zones my keys were not on me as usual. My old seb key, charasis key and cobalt scar tooth. i have a lot of witnesses that saw me in all theses zones cant say the same for VP key never even zoned in. petitioned in game and they told me to go on forums… 1 week still 0 answer. keys cant be on a corpse as they always move on you when you die. my toon name is roselynas on p99 blue. not going to play much while its not fixed this is disgusting. can anyone help me or direct me to the right forum spot i think i tried them all?