Contacting Rogean

[azxten]

My characters were all deleted two weeks ago and I've been trying to get a response. Posted in petition forum, contacted multiple devs, everyone tells me nothing can be done because it all rests in Rogean's hands. I've bumped my thread like 4 times now. Sent Rogean PMs in both IRC and on forums.

No response, not a "busy will talk later" or anything. Is this the norm for serious support requests here? I can understand that this is a free project with limited developers but is Rogean really so busy he can't even respond to say he's busy? His post history in the last couple days talking about how to pronounce his name or other various things kind of indicate he must have the time. If not to restore the characters at least to respond and let me know what's going on.

So, anyone have some tips for what to do when the only GM who can help you ignores you for 2 weeks straight and all your characters are gone?