Quest Issue: Scaled Mystic Helm quest not providing reward

[Johntek]

I have attempted to complete the Scaled Mystic Helm quest twice now, and both times the NPC doesn't acknowledge the turn-in or provide a reward, and no experience is given. No quest completion fanfare plays. In essence, the NPC simply eats the items.

The NPC in question is Shezlie Furscale in East Cabilis. I am absolutely certain I did the quest correct, as I verified it through her dialogue and the Wiki. I turned in a Sapphire (Purchased from a vendor), Bargynn's Digger, Sythrax Building Plans, and a Banded Helm, all at the same time in the same trade window.

The first time this happened, I submitted a petition to have the quest reverted. This petition was just completed, and I verified the details of the quest and turned everything in once again. The result was the same: No reward, no acknowledgment of a completed quest. I can only conclude the quest is bugged, as both Allakhazam and the P99 Wiki confirmed the details.

http://wiki.project1999.com/Scaled_Mystic_Armor_Quests
http://everquest.allakhazam.com/db/quest.html?quest=792

[Thulack]

You used a regular banded helm right? not a large or small one? Ive seen these for sale so the quest was atleast working at one point.

[nilbog]

You turned in "a sapphire" which is dropped by the skeletons in kurns.

You need to turn in "sapphire" which you buy from jewelry merchants or receive as a drop.

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[JackFlash]

That's awesome Nilbog told you what you did wrong! Back in the day you would have heard: "We've looked into it and the quest is working as intended"

[Johntek]

Wooow, hahah, that never occurred to me and I knew it didn't work with that. The saddest part is that Sirken returned everything to me after I petitioned about it, and then I promptly turned it in again, wrong gem and all. D'oh!